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Accessibility

Our accessibility statement and support info.

Accessibility Statement for MindLoad

Last Updated: December 7, 2025
Effective Date: December 7, 2025

Developer: MindLoad AI
Contact: [email protected]
Website: https://mindload.app/accessibility

Our Commitment

MindLoad AI is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards.

We believe that everyone deserves equal access to education and study tools, regardless of ability. This commitment extends to all aspects of our mobile application.

Conformance Status

MindLoad strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make digital content more accessible for people with disabilities.

Current Compliance Level

  • Target Standard: WCAG 2.1 Level AA
  • Self-Assessment Score: 85%+
  • Last Audit Date: December 7, 2025

Accessibility Features

Visual Accessibility

Feature Status Description
High Contrast Support Supported Respects system high contrast settings.
Dynamic Text Supported Supports system text size preferences up to 200 percent.
Color Independence Supported Information is not conveyed by color alone.
Reduced Motion Supported Animations respect system reduce motion preferences.
Dark Mode Supported Includes a dark theme with strong contrast.

Screen Reader Support

Platform Screen reader Status
iOS VoiceOver Full compatibility
Android TalkBack Full compatibility

Features:

  • All interactive elements have descriptive labels
  • Proper heading hierarchy for navigation
  • Image descriptions for visual content
  • Announcements for dynamic content changes

Motor Accessibility

Feature Status Description
Touch Targets Supported Interactive elements meet the minimum 44 by 44 point target size.
Gesture Alternatives Supported Complex gestures have simpler alternatives.
Timeout Extensions Supported Adequate time is provided for required interactions.
External Keyboard Supported Keyboard navigation is supported where applicable.

Cognitive Accessibility

Feature Status Description
Clear Language Supported Instructions are written to be clear and easy to follow.
Consistent Navigation Supported Navigation patterns are designed to be predictable.
Error Prevention Supported Confirmation is used for destructive actions.
Focus Management Supported Focus order follows a logical flow through the interface.

Known Limitations

While we strive for full accessibility, some content may have limitations:

User-Generated Content

  • User-uploaded documents (PDFs, images) may not be accessible
  • AI-generated flashcards may require manual review for accessibility

Third-Party Content

  • External links and embedded content may not meet accessibility standards
  • YouTube videos and other third-party media rely on their providers' accessibility

Complex Visualizations

  • NeuroGraph analytics visualizations have limited screen reader support
  • Charts and graphs provide text alternatives where possible

Temporary Limitations

  • Some newer features may have limited accessibility during initial release
  • We continuously work to improve accessibility with each update

Compatibility

MindLoad is designed to be compatible with the following assistive technologies:

iOS

  • VoiceOver screen reader
  • Switch Control
  • Voice Control
  • Zoom magnification
  • Display accommodations
  • Guided Access

Android

  • TalkBack screen reader
  • Switch Access
  • Voice Access
  • Magnification
  • Color correction
  • High contrast text

Additional Support

  • External Bluetooth keyboards
  • Braille displays (via platform support)
  • Alternative input devices

Technical Specifications

MindLoad relies on the following technologies for accessibility:

  • Flutter Accessibility Framework - Native semantic annotations
  • iOS Accessibility APIs - UIAccessibility protocols
  • Android Accessibility APIs - AccessibilityNodeInfo
  • Semantic HTML - For web version (if applicable)

Assessment Approach

MindLoad assesses accessibility through:

Automated Testing

  • Flutter accessibility testing tools
  • Automated contrast checking
  • Touch target size validation

Manual Testing

  • Regular testing with VoiceOver (iOS)
  • Regular testing with TalkBack (Android)
  • Keyboard navigation testing
  • User testing with assistive technology users

Third-Party Audits

  • Periodic accessibility audits
  • WCAG compliance verification

Feedback and Contact

We welcome your feedback on the accessibility of MindLoad. Please contact us if you encounter accessibility barriers:

Email: [email protected]

What to Include in Your Report:

  • Description of the accessibility barrier
  • Steps to reproduce the issue
  • Device and OS version
  • Assistive technology used (if applicable)
  • Suggested improvement (optional)

Response Time: Within 5 business days

Formal Complaints

If you are not satisfied with our response, you may escalate your complaint to:

United States

  • Your state's accessibility regulatory body
  • Apple App Store accessibility team
  • Google Play Store accessibility team

European Union

  • Your national accessibility enforcement body
  • EU Web Accessibility Directive enforcement

United Kingdom

  • Equality and Human Rights Commission
  • Equality Advisory Support Service (EASS)

Continuous Improvement

We are committed to continuously improving accessibility:

Regular Updates

  • Accessibility improvements in each app update
  • Quarterly accessibility reviews
  • Annual comprehensive audits

User Feedback Integration

  • User-reported issues prioritized
  • Accessibility testing with real users
  • Community feedback incorporated

Training

  • Development team accessibility training
  • Design team accessibility guidelines
  • QA team accessibility testing protocols

Legal Compliance

MindLoad strives to comply with:

Regulation Jurisdiction Status
ADA (Americans with Disabilities Act) United States Compliant
Section 508 United States federal Compliant
WCAG 2.1 Level AA International Target standard
European Accessibility Act (EAA) European Union Compliant (effective June 28, 2025)
EN 301 549 European Union Compliant
Equality Act 2010 United Kingdom Compliant

Version History

Version Date Changes
1.0 December 7, 2025 Initial accessibility statement.

MindLoad AI
[email protected]
https://mindload.app/accessibility

This accessibility statement was last reviewed and updated on December 7, 2025.